Veterans Affairs, Veterans Health Administration Supervisory Social Worker (Education Program Coordinator/Peer Supervisor) in Menlo Park, California

  • Duties

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Duties
Summary

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

The VA Palo Alto Health Care System (VAPAHCS) consists of three inpatient facilities located at Palo Alto, Menlo Park, and Livermore, plus seven outpatient clinics in San Jose, Fremont, Capitola, Monterey, Stockton, Modesto, and Sonora. These facilities provide some of the world's finest medical care and cutting-edge technology.

VAPAHCS is a teaching hospital with an affiliation with the Stanford University School of Medicine which provides a rich academic environment including medical training for physicians in virtually all specialties and subspecialties. Our Health Care System operates over 800 beds, including three nursing homes and a 100-bed homeless domiciliary - all to serve more than 67,000 enrolled Veterans.

You can learn more about VAPAHCS by visiting http://www.paloalto.va.gov/about

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are not an internal employee (i.e., VA applicant located at the facility and/or Community Based Outpatient applicant) or VA Agency Wide employee, or current Federal employee, you should apply under the announcement VK-16-MS-1728476.

Current VA and/or Federal employees must submit their SF-50, Notificaiton of Personnel Action, at the time of application.

NOTE: Declining to be interviews, failure to respond/accept interview attempts, or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

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Responsibilities

Work Schedule:* Monday-Friday, 8:00am-4:30pm*

POSITION TITLE/FUNCTIONAL STATEMENT NUMBER: SUPERVISORY SOCIAL WORKER, FUNCTIONAL STATMENT #0000000

RELOCATION INCENTIVE/RECRUITMENT INCENTIVE IS NOT AUTHORIZED ***

As a Co-Coordinator of Social Work Education, Training and Quality Management, the incumbent will have primary responsibility for Quality Management. Incumbent will serve as a liaison between the Social Work Service Executive Leadership Team, all other GS-185 Social Workers, all Social Work leaders in other Services (Domiciliary, Extended Care, Psychiatry) and GS-122 Peer Specialists across the VA Palo Alto Health Care System (Level 1a Hospital). Incumbent will be responsible to support all aspects of Quality Management in Social Work Service including a strong understanding of available metrics, data capture/review/evaluation, tracking of efficiency/productivity that support ongoing continuous improvement of both clinical and administrative services. In this capacity, the incumbent will actively collaborate with the Social Work Education and Training Co-Coordinator in all duties outlined below. In particular, Incumbent is responsible for social work staff development which includes the Social Work graduate student program and a robust series of conferences and in-services at all sites that support relevant and evidence-based clinical practice. Incumbent may also be responsible for participating in the development of policies, procedures that support the administration and management of social work training, education, licensure and quality management activities. Incumbent may manage the daily operation of these programs, develops policies and procedures for program operation and prepares reports and statistics for facility, VISN, and national use.

The major duties and responsibilities include, but are not limited to:

  • Assumes the supervisory and administrative responsibility for the management of any the assigned Peer Support staff who function within various programs in the VA Palo Alto Health Care System.
  • Works closely with the Peer Support Services Coordinator to assist in planning, establishing, and implementing policies and procedures; developing individual or group goals and objectives as well as monitoring, operating, evaluating, coordinating and overseeing the Peer Support staff of the assigned program.
  • Will assure the Peer Support staff whom they supervise are aware of, adhere to all current directives of VHA, and meet current JCAHO standards, and VA-OIG expectations and will conduct ongoing intensive reviews, appraisals to ensure the accomplishment of objectives, and adherence to standards set by governing bodies.
Travel Required

Not required

Supervisory status

Yes

Who May Apply
This job is open to…

OPEN TO CURRENT PERMANENT DEPARTMENT OF VETERANS AFFIARS AND OTHER FEDERAL AGENCIES EMPLOYEES

Questions? This job is open to 1 group.

  • #### Job family (Series)

0185 Social Work

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  • Requirements

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Requirements
Conditions of Employment
  • Must pass pre-employment examination
  • Must be proficient in written and spoken English
  • Background and-or Security Investigation required
  • Selective Service Registration is required for males born after 12/31/1959.
Qualifications

*Basic Requirements: *

  • U.S. citizenship. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education. Have a master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. * [Transcripts must be submitted at time of application. Conferral of degree(s) must be stated on transcript(s). Unofficial transcripts(s) are acceptable].*
  • Licensure. Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found on the OHRM website. [Copy of License must be submitted at time of application].
  • Physical Requirements: This position is mostly sedentary and requires walking, kneeling, bending, standing, and light lifting.
  • English Language Proficiency. Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j.

*Grade Determinations: * GS-12 Supervisory Social Worker. At the GS-l2 grade, Supervisory Social Workers typically have significant personnel management responsibilities for a small to medium size professional and non-professional staff, including support staff and professional staff at the GS-11 grade level and below. They are responsible for the professional and administrative management of an area in a social work service, in a care line, or multiple facilities. They also provide direct clinical services with or without program coordination responsibilities. In addition, the candidate must demonstrate the professional Knowledge, Skills, and Abilities (KSAs) below:

  • Ability to independently organize work, set priorities, and meet multiple deadlines.
  • Knowledge and skill in management/administration, which includes supervision, consultation, negotiation, and monitoring.
  • Ability to ensure provision of clinical social work services by supervised social workers.
  • Ability to provide administrative supervision and clinical supervision, including supervision for social work licensure.

Preferred Experience:

The incumbent must have advanced clinical and community-based case management experience working with individuals with serious mental illness and other co-occurring disorders. Must be proficient in managing and delivering patient care within complex interdisciplinary team environments. Incumbent must have strong supervisory experience, both clinically and administratively. Incumbent must be familiar with Peer Support services and have experience supervising Peer Support staff. Incumbent must be knowledgeable about other recovery-oriented interventions and other evidence based practices for serious mental illness. Ability to further the goals of equal employment opportunity and experience by providing administrative, clinical and technical supervision for professional staff are essential. Ability to perform program analysis, development, review and research on behalf of Veterans, employees and stakeholders.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

References: VA Handbook 5005/23, PART II, APPENDIX G39, Social Worker Qualification Standard, Dated February 13, 2009. This can be found in the local Human Resources Office.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. [Transcripts must be submitted at time of application. Conferral of degree(s) must be stated on transcript(s). Unofficial transcripts(s) are acceptable].

Additional information

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE:The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will determine grade and HR will determine step in accordance with policy. **

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Background checks and security clearance
Security clearance

Not Applicable

  • Required Documents

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Required Documents

All applicants are required to submit the following supporting documents based on applicability:

  • Resume (Required for ALL applicants)
  • DD-214 (if applying as a Veteran)
  • SF-15 (if Veteran claiming 10 point preference)
  • Non-Award SF-50* (VA, other Federal Employees, and Reinstatement eligible)*
  • Cover Letter (Optional)

In addition to the above documents, applicants may also submit the following:

  • OF-306 Declaration For Federal Employment https://www.opm.gov/forms/pdffill/of0306.pdf (Required if selected)
  • Cover Letter* (Optional)*
  • VA Form 10-2850c - Application for Associated Health Occupations (required). Available at the VA Forms website: http://www.va.gov/vaforms/searchaction.asp?FormNo=10-2850&tkey;=&Action;=Search. (Required if selected)

Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Need help building your resume? Please visit USAJOBS - Support https://my.usajobs.gov/support#Account-Resumes for assistance. * *

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

*Faxing Applications or Supporting Documents: *You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 2010301.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

  • Benefits for federal employees
  • Healthcare insurance
  • Pay and leave

VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered: http://www.vacareers.va.gov/why-choose-va/benefits/index.asp.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Friday, September 22, 2017 to receive consideration.

  1. To begin,* click Apply Online* to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answersto submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete,log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

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Agency contact information
VAPAHCS USAS
Phone

(650)694-6000

Fax

(478)757-3144

Email

V21PALWORKFORTHEVA@VA.GOV

Address

VHA Palo Alto HCS Department of Veterans Affairs Palo Alto Health Care System Mountain View, CA

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Next steps

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification points can be found in the USAJobs Resource Center.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) office at OPM
  • Office of Equal Opportunity

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/479317400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 09/13/2017 to 09/22/2017

Salary: $86,663 to $112,665 per year

Pay scale & grade: GS 12

Work schedule: Full-Time - Full Time

Appointment type: Permanent - Excepted Service Permanent