Interior Specialists Design Center Consultant in Newark, California

Job Description

Design consultants will work with new homebuyers in selecting their interior finishes for their new home. This is an exciting experience for our clients but can also be a little overwhelming. As such, the design consultant is responsible for creating a positive, welcoming and innovative experience for the homebuyers. The design consultant will work with the homebuyers in assisting them with the color selections and options for interior finishes of the home. Flooring, cabinetry, countertops, plumbing, lighting, appliances, etc.

Must have excellentinterpersonal/communicationskills, detail-oriented, and proficiency in Microsoft Office applications (Excel, Word and Outlook). Interior Design degree a plus, but not required.

Primary Job Tasks, Responsibilities and Key Accountabilities

  • Assess homebuyer(s) needs, preferences, and expectations regarding their lifestyle and specific products for their new home

  • Advise homebuyer(s) on interior design factors, such as space planning, layout and color coordination

  • Ensure that homebuyer(s) is aware of all options available for product upgrades

  • Provide complete product information detailing performance, durability, and maintenance of homebuyer(s) selections

  • Estimate material requirements and costs

  • Accurately record product selections using established department procedures, systems, and practices

  • Assists in resolving homebuyer(s) problems and/or concerns

  • Supports all design center and homebuilder processes

  • Is knowledgeable and able to communicate the design center experience and the overall new home buying experience

  • Will be working closely with sales counselors at all communities…building relationships

  • Learn and is knowledgeable about all products in the showroom – attend all Product Knowledge (“PK') training

  • Learn and is knowledgeable about all communities

  • Assist with Stone approvals coordination between homebuyers, reps, and subcontractors

  • Adhere to and manage builder time frames for lot file submission

  • Conduct browse appointments when necessary

  • Required Sales metrics management and average sales numbers are met

  • Performs other duties as assigned.

Nature and Scope

  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data

  • Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process

  • May provide general guidance/direction to or train junior level support personnel or professional personnel.

Work Environment

  • Most of the time is spent sitting or standing in the same location or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds)

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

  • Must be at least eighteen years of age

  • Must pass work eligibility requirements.

Education and Experience

Typically requires BS/BA in related discipline. Generally 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field. Certification is required in some areas.

Preferred Qualifications

  • Interior Design Degree a plus, but not required.

OFFICE LOCATION:

39899 Balentine Drive, Suite 110

Newark, CA 94560