Randstad Call Center in Rancho Cordova, California

Call Center

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job details:

  • location:Rancho Cordova, CA

  • salary:$15 per hour

  • date posted:Friday, September 15, 2017

  • job type:Temporary

  • reference:S_569044

  • questions:leanne.jackson@randstadusa.com972/506-7339

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description

Our client, located in Ranch Cordova, is currently hiring candidates with customer service experience, great communication skills and high energy to work in their fast-paced inbound call center!

Responsibilities include, but are not limited to the following:

-Inbound calls to process health plan related information

-Answer member and provide inquiries

-Process changes, renewals and billing updates

-Identifies and resolves issues with enrollment and member eligibility

-Thoroughly documents all conversations

-Works with other departments to resolve customer requests

Working hours: Shifts Vary

Skills:

Qualifications:

-HS Diploma or equivalent required

-Healthcare -

-1 year minimum of customer service experience

-Must be customer service minded

-Great attendance and work ethic

-Effective written and verbal communication abilities

-Basic understanding of MS Office and computer proficiency required

Must be willing to submit to a background check and drug screen

Please apply at www.randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.