Randstad Collateral Specialist in Sacramento, California

Collateral Specialist

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job details:

  • location:Sacramento, CA

  • salary:$13 per hour

  • date posted:Friday, September 15, 2017

  • job type:Temp to Perm

  • reference:S_569400

  • questions:alicia.magruder@randstadusa.com916-326-5175

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Under general supervision, the Collateral Specialist is responsible for providing quality and efficient customer service to clients by responding to all customer inquiries regarding services, processes, reports, complaints and lien placement. Collateral Specialists are responsible for ensuring contractual obligations are met for each client. Responsibilities include resolving escalated issues, evaluation of process and procedures, client record management and verifying collateral packets are complete for securing new liens and to take appropriate action as necessary.

Working hours: Monday - Friday 12pm - 8:30pm


Education and/or Experience:

--High School diploma or equivalent

--Intermediate knowledge of PC software applications (i.e. MS Office, Excel, Outlook)

--Data entry skills required; ability to type 35wpm or greater at 99.6% accuracy

--Phone skills required

--Written communication skills required

--Two years experience in a fast paced, high volume, customer service support position preferred

--Knowledge DMV vehicle titling or vehicle registration preferred

--Working knowledge of consumer lending within a financial institution preferred

-- Knowledge of company propriety software preferred

Workplace Environment:

--Ability to perform routine and repetitive production work

--Ability to sit for long periods of time

--Prolonged exposure to computer screens that may lead to eyestrain

--Ability to lift or push up to 35lbs

Collateral Specialist

FT/ Temp to hire

M-F, 12:00 pm to 8:30 pm

13.00 per hour

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.