Best Buy Geek Squad Appliance Install and Repair Tech (Banning) in San Bernardino, California

525258BR

Job Title:

Geek Squad Appliance Install and Repair Tech (Banning)

Location Number:

001635-USO Encinitas-Store

Job Description:

What does a Geek Squad Premium Repair Technician do?

The Geek Squad Premium Repair Technician travels to the customer’s home to repair premium and major appliances or electronic products and provide technical advice to customers. They also provide technical advice and assistance to Best Buy stores and service centers. They work remotely with minimal supervision and are expected to redo work if necessary to maintain our high standards. Their administrative duties include processing transactions related to in-home repairs--collecting cash, issuing receipts and electronically sending repair records to the central service center.

80% of your time you will:

  • Travel to the customer’s home for repairs--explain procedures/costs and schedule repairs.

  • Troubleshoot and test TVs and appliances to identify problems. Diagnose and repair products using schematics along with either refrigeration test equipment or electronic meters.

  • Accurately record product, client and entitlement data for the work order.

  • Research and order parts needed for repairs.

  • Collect payment on COD repairs.

10% of your time you will:

  • Provide customers with education solutions. Instruct customers on operation and maintenance of their products.

  • Complete administrative duties including ordering parts, scheduling and communicating with dispatch.

  • Attend training workshops to review your skills.

10% of your time you will:

  • Maintain company-owned vehicle, laptop, cell phone, test equipment, parts and tools.

  • Communicate with customers to verify and arrange routes.

What are the Professional Requirements of a Geek Squad Premium Repair Technician?

Basic Requirements:

  • High school diploma or equivalent

  • 21 years of age or more Valid driver's license in the state where you are applying

  • No more than 2 moving traffic violations (1 preventable accident) during the past 3 years

  • No DUI conviction in a commercial vehicle during the past 10 years

  • Lift or maneuver 75 lb. with or without reasonable accommodation

Preferred Requirements:

  • Associate degree in a technical field

  • 5 years or more experience working in electronics or repair with in-home customer contact

  • Repair knowledge of all brands

  • EPA/CFC certification and other licenses/certifications to perform repairs

  • Knowledge of practices, processes, materials and tools of the appliance repair industry

  • Trade License

  • 1 year professional trade experience

Req #:

525258BR

Address Line 1:

888 Harriman Pl

City:

San Bernardino

State:

CA

Zip:

92408

Job Level:

Entry Level

Employment Category:

Full Time

Brand:

Geek Squad

About Us:

About Geek Squad

It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.

Best Buy Company and its Family of Brands

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

Additional Job Information:

What are my rewards and benefits?

Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.

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Geek Squad, Retail Jobs