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Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, VA, Serco Inc. has approximately 9,000 employees with an annual revenue of $1.5 billion and is part of a $6.6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).
Personnel & Social Services
The Defense Personnel Services Business Unit has approximately 2000 employees and operates at hundreds of locations across the United States and overseas in Korea, Japan, Italy, and Germany. We provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement.
Serves as Regional Family Readiness Coordinator (RFRC) in support of the US Army Corps of Engineers (USACE) Family Readiness Program (FRP)
and Army Family Action Plan (AFAP) at the Major Subordinate Command (MSC) (Division or Center Headquarters) level. Coordinates Family Readiness
programs and policies and assists and supports Families of deployed USACE Soldiers and Civilians as well as Families of home station employees in
crisis or emergency situations. Provides direct support to MSC families during emergencies and before, during and after deployments. Supports FR and
AFAP policy and program development by researching and compiling Best Practices, procedures, regulations, and laws pertaining to FR and AFAP.
Assists the MSC in developing FR and AFAP program documents, guidance and procedures. Researches and coordinates availability of support to MSC
families from Army OneSource, other military service and governmental organizations, private organizations and communities. Supports and assists with
MSC FR and AFAP conferences and meetings to include support to subordinate organizations. Assists with building MSC FR and AFAP communications
network including compiling and distributing FR and AFAP information, web site posting, monitoring and updating. Provides FR and AFAP support to MSC
subordinate organizations including assistance visits. Conducts training of MSC and subordinate organization FR and AFAP staff and volunteers.
* Provide direct support to USACE Families, by utilizing existing Family programs and services that have been developed by the Family and Morale
Welfare and Recreation Command (FMWRC), Army OneSource (AOS), and other available Army, DOD and community agency resources.
* Support FR and AFAP program and policy development by researching and maintaining available, DoD and Army guidance, Best Practices from
military, governmental and non-governmental and community service agencies and advises MSC Commander and staff regarding program requirements for FR and AFAP.
* Research and coordinate availability of support to MSC families by networking with RFRCs, AOS Community Support Coordinators (CSC) and other quality of life professionals to ensure a framework of support exists and to implement support should the need arise for USACE Families.
* Attend and participate in HQUSACE FR and AFAP conferences. Orchestrate regional training for USACE MSC Family Readiness volunteers and staff.
* Support USACE MSC Army Family Action Plan (AFAP) program by acting as AFAP Program Manager, at the discretion of the commander.
* Assist with building the USACE FR and AFAP communications network by developing an MSC media plan using various media venues, including web-based, to disseminate FR and AFAP information.
Required Skills and Experience:
Desired Qualifications: A four year Bachelors degree in human development, social work, education, sociology, psychology, or counseling is required. Five years experience in working with community and government agencies is required. Experience in creating or staffing partnerships or collaborations in preferred. Military life experience is an asset and may be considered. The individual must have a good understanding of Family Readiness programs and available support for families to assist effectively with the development and management of the large-scale USACE MSC level Family Readiness program. A good understanding of automated skills to include MS word, Excel, Adobe, and Power Point is required. Experience in writing and public speaking is a must. Conducting senior level briefings/negotiations is preferred. If selected for this position, the individual will be required to attend Army Training Courses.
Employment Type:Full time
Career Level:Mid Career
Job ID: 50528323