Celgene Senior Manager, Facilities in San Francisco, California


Celgene is a global biopharmaceutical company leading the way in medical innovation to help patients live longer, better lives. Our purpose as a company is to discover and develop therapies that will change the course of human health. We value our passion for patients, quest for innovation, spirit of independence and love of challenge. With a presence in more than 70 countries - and growing - we look for talented people to grow our business, advance our science and contribute to our unique culture.

Position Overview:

The Senior Manager of Western Region Facilities / Operations oversees the successful operation of facility, laboratory and business functions at multi‐use sites through interaction with internal team members and senior leadership as well as peer‐level external service providers. The incumbent in this role, accomplishes milestone goals through direct leadership of a team of supervisors and experienced professionals who self‐manage most day‐ to‐day activities. The individual sets objectives for and leads multiple projects and ongoing work activities of moderate to high complexity to ensure on time and within budget completion. May have authority over a small departmental budget and has authority to make resource allocation decisions that affect the immediate work group. In addition to advising staff to answer questions and resolve issues, the incumbent provides guidance, coaching and training as necessary to ensure a broad base of knowledge and continuous development within the staff. The incumbent provides strategic leadership and recommends policy or practice changes to senior management.

Essential Functions:

•Oversees all site Facilities operations and services to ensure optimal function, aesthetics and condition at primary site and provides supplemental tactical support to satellite sites.

•Manages all site facilities, maintenance, support and outsourced staff functions associated with the proper operation of the entire site, including shipping and receiving, security, janitorial and space planning

•Maintains all systems, equipment and assets in a well‐maintained and reliable condition to ensure operational uptime and customer satisfaction

•Manages the upkeep and improvement of facility interior architectural components and finishes

•Ensures the timely completion of all work order PMs, CMs and upgrades to all critical systems, ancillary systems, equipment and assets including all HVAC, utilities, emergency and fire life safety systems

•Drives investigation of maintenance and repair issues, facility‐related health and safety hazards, and approves appropriate courses of action to remedy findings

•Oversees facilities vendor service contracts including coordinating the RFQ/RFP process, pricing and services negotiation, and scope of work, as well as managing work schedules

•Manages and coordinates 24/7 response to critical equipment and utilities alarms

•Drives the strategic development and implementation of a maintenance program based on equipment failure rates, lead time of critical spares and life cycle analysis

Effectively leads, manages and develops staff.

•Oversees direct full time and contract staff on day to day assignment of work. Executes and directs work within and through the electronic work order system by approving, assigning and properly closing / work.

•Leads, coaches and develops internal staff to enhance their growth potential. Provides clear direction and priorities; clarifies roles and responsibilities; accurately assesses strengths and development needs of

staff; gives timely, specific feedback and helpful coaching; provides challenging opportunities for development

•Manages all employee performance / development goals; completes required employee assessments and provides corrective feedback when necessary

•Reviews and approves all time sheets for hourly staff

•Manages all internal and external contractor staff.

Initiates, manages and leads cross‐functional/cross‐site projects of medium to large scope and complexity.

•Supports research programs by constructing, altering, modifying or maintaining facilities systems to serve site requirements

•Recommends, drives and approves the implementation of major changes to critical / ancillary systems, processes, and maintenance schedules in order to improve reliability, and optimize labor utilization, cost savings and safety enhancements as well as reduce carbon footprint

•Collaborates on space planning activities including headcount and laboratory projection requirements

•Provides expert knowledge and direction as Facilities site representative during interactions with all cross functional groups, as required

•Interfaces with Corporate Services, EHS and IT in support of projects and cross functional initiatives.

Provides business process and administrative task oversight for contract and budgetary management, procurement system, and documentation.

•Manages Facilities operating budget within target goals and drives the forecasting of project, capital and expense budgets.

•Performs contract management including scope of work, cost assessment, and documentation.

•Collaborates with Legal and Strategic Sourcing to ensure corporate and vendor contract terms are met

•Oversees the completion of documentation associated with preventive, corrective and service work orders to ensure asset history and department metrics are maintained

•Reviews monthly metric reports and monitors and evaluates department operational targets. Creates action plans as required

•Oversees the computerized maintenance management system (CMMS) including implementing system improvements to support ongoing site requirements.

•Drives the development and revision of required PM procedures, work instructions, best practices and guidance documents

Promotes and provides excellent customer service and support.

•Regularly reviews and ensures prompt response to work orders and service requests while maintaining a high level of customer satisfaction.

•Provides expert technical support and guidance on facilities‐related issues and may advise senior management on courses of action, as required. Interfaces with customers to ensure all expectations are being met

•Communicates site notices and information

•Maintains a positive relationship with all the members of the Facilities department and our site customers while promoting a positive team environment.

Promotes and maintains compliance with corporate, safety, security and regulatory policies.

•Ensures compliance with all state, local and company policies, rules and regulations relating to safety, security and environmental protection.

•Ensures adherence to and improvement of all safety procedures and hazard communication

•Drives maintenance of facilities business continuity and crisis management documents and notification systems to ensure current and accurate information

•Audits facilities files including drawings, permits, certificates and maintenance records to ensure compliance.

•Ensures compliance with corporate and site security access and control policies

•Provides direction with all training requirements to ensure compliance including review and approval of staff training curriculums



Education & Experience:

•AA / AS degree or Facilities Management certification

•BS / BA degree preferred

•10 years prior experience in the areas of facilities, operations or maintenance

•5 years’ experience in managing facilities staff, tenant improvement projects, outside contractors and the installation, start‐up and commissioning of new systems / equipment

•4 years of experience in a GXP facilities / lab operations environment preferred

Required Competencies‐Knowledge, Skills, and Abilities:

Knowledge, Skills & Abilities:

•Strong understanding of building systems including life‐safety, lighting, mechanical, electrical, and plumbing. Firm understanding of lab systems, engineering controls and operations.

•Strong knowledge in facility management systems such as BMS (Building Management Systems) for monitoring of systems / equipment status, alarming, control and diagnostics, Security access control /camera systems, and CMMS (Computerized Maintenance Management Systems

•Strong knowledge of local, state and federal building codes in conjunction with NFPA, OSHA and other basic safety training

•Strong experience with departmental capital and expense budget forecasting and management

•Ability to read, interpret and update engineering drawings relevant to the trade

•Strong written and verbal communication skills along with excellent leadership skills that encourages empowerment and ownership within the team and organization. Extremely proficient at writing well‐ formulated emails, notifications and reports. Ability to effectively communicate with employees, contractors and vendors. Strong experience with technical writing and document development / generation.

•Exceptional interpersonal skills with experience dealing with a diverse workforce

•Maintains a high level of multi‐tasking ability in conjunction with proven organizational skills. Ability to organize assigned tasks in a high paced environment and concurrently monitor tasks / assignments with

others that may impact timely completion. Ability to effectively manage multiple tasks and activities simultaneously.

•Extensive experience coordinating outside contractors in support of facility operations, maintenance and ancillary systems

•Highly proficient computer skills in Microsoft Office Suite – Word, Excel, PowerPoint and Outlook and the ability to learn new software, such as enterprise business, building management, security, and maintenance management systems.

•Strong knowledge with FDA / cGXP environments and associated compliance regulations


• Technical / Professional Business Knowledge

• Problem Solving

• Decision Making

• Team Player / Building Relationships

• Multi‐tasking

• Customer Focus

• Action Oriented

• Detail Oriented

Working Conditions:

Physical / Mental Demands:

•Occasional stooping, bending, stretching , pushing, pulling, reaching and/or light lifting may be required

•Ability to sit, stand, walk and move within workspace for extended periods

•Ability to perform repetitive tasks including hand to finger manipulations, grasping, pushing and pulling.

Environmental Conditions:

•Ability to work safely in an environment with potential exposure to hazardous or infectious materials and waste

•Ability to work safely in an environment with exposure to high temperatures, steam, compressed gasses varying noise levels and high voltage energy supplies

•Ability to work safely when working alone, or working with others.

Celgene is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.

Celgene complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Celgene in the U.

Senior Manager, Facilities

Location: San Francisco, CA, US

Job ID: 17001685