Nordstrom Assistant Department Manager - Individualist - Valley Fair in San Jose, California

At Nordstrom, people who know our business, achieve their goals and are ready to take on more responsibility have the opportunity for a rewarding career. We are looking for a motivated individual to help support a team while achieving personal sales goals.

The ideal assistant department manager is skilled at using directive selling, sets and achieves sales goals and is committed to providing an exceptional customer experience. If you are interested in the opportunity to help support a team, we want to help you get there.


  • Use directive selling to meet or exceed your Sell More, Make More goal

  • Build personal trade by developing and maintaining relationships with customers

  • Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan

  • Coach salespeople to meet or exceed their Sell More, Make More goals

  • Ensure salespeople are delivering outstanding customer service by teaching, coaching and leading by example

  • Act as a fashion role model and product knowledge expert for the customer

  • Partner with the department manager to ensure the customer receives the best quality, value and selection

  • Work with the department manager to ensure merchandising and presentation standards are met

  • Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals


  • Have a high school diploma, or equivalent (preferred)

  • Track record of successful results, for example, strong productivity, personal trade, etc.

  • Proven ability to set and achieve sales goals

  • Demonstrated success in using directive selling

  • Ability to use key metrics, such as hot sellers, top vendors, etc., to identify opportunities and drive volume

  • Support of current department manager, store manager and/or divisional retail merchandiser required

  • Positive evaluation on recent performance reviews

  • Proven ability to develop and maintain productive relationships with department and store managers, divisional retail merchandiser and other leaders

  • Ability to manage competing priorities in a fast-paced environment

  • Strong organizational and follow-through skills

  • FNL or Internship graduate a plus

Relocation assistance is dependent upon volume responsibility and/or potential of qualified local candidates.

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position. The hours and schedule for this position will vary by week depending on business needs. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Job: *Department Mgmt - Apparel - Men's/Women's/Kids'

Title: Assistant Department Manager - Individualist - Valley Fair

Location: California-San Jose

Requisition ID: 314113