Vail Resorts Assistant Store Manager, Tamarack Heavenly Sports - Heavenly Mountain Resort - Winter Seasonal in South Lake Tahoe, California

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary: The Assistant Store Manager assists in managing the daily operations of a retail store to attain maximum profitability and productivity. Under the direction of the Store Manager, oversees sales, rentals, staff, operational and merchandising functions of the store.

Job Responsibilities include (but are not limited to):

  • Generate sales, and demonstrate and maintain a professional standard of guest service

  • Evaluate sales trends and create methods for sales growth

  • Manage inventory control and meet or exceed inventory goals

  • Role model and administer company policies and guidelines

  • Recruit, hire, train, coach, and maintain a quality core staff

  • Enforce company cash handling policies and procedures, and other loss prevention policies

  • Provide training resources in POS, product knowledge, guest service, resort information, and sales

  • Conduct performance appraisals for and coach development of staff on a regular basis

  • Maintain all company paperwork according to policies and standards

  • Communicate ideas or issues with the Regional Manager

  • Manage operational budget

  • Remain current on new industry products and trends, and demonstrate knowledge of products

  • Be energetic, motivated, and possess the ability to multi-task

Qualifications:

  • A minimum of 3 years of retail sales experience - preferred

  • A minimum of 1 year of ski / snowboard industry experience - required

  • High school diploma or equivalent - required

  • Proficient in Microsoft Office applications - required

  • Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required

  • Excellent communications skills both written and verbal

  • Self-motivated with the ability to multi-task

  • Must be a team player and be able to handle fast paced stressful environment

  • Possess the desire to offer the highest customer service standards to guests

If you can’t wait for the first the day of season this is the place for you. We have guests that drop in daily or stop in annually to revamp their gear. Our associates passionately provide unmatched customer service by being the experts in their field. We do what we love, and we love what we do. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. Join our team today.

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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